Effective Date: November 19, 2025
At The Apex Printers, we aim to deliver your products safely and on time. Please review our shipping guidelines below.
1. Shipping Rates
Shipping fees are calculated at checkout based on:
- Delivery location
- Package weight
- Type of shipping selected
Certain orders may qualify for free shipping based on promotions or minimum order amounts.
2. Processing Time
Orders are typically processed within 1–3 business days.
Processing times may be longer during holidays, high-volume periods, or due to unexpected delays.
3. Delivery Timeframes
Estimated delivery time is displayed during checkout and varies by location.
Please note: delivery times are estimates and not guaranteed.
4. Order Tracking
Once your order ships, you will receive a tracking number via email.
5. Delayed or Lost Packages
We are not responsible for delays caused by:
- Couriers
- Weather conditions
- Customs
- Incorrect delivery information provided by the customer
If your package is delayed or missing, contact us and we will assist with tracking.
6. Incorrect Address Entry
If a wrong address was provided:
- Contact us immediately
- If the package has not shipped, we will update the details
- If already shipped, we cannot guarantee retrieval
7. Contact Us
For questions about shipping:
📧 support@theapexprinters.xyz